Shipping

  • Most of our products are crafted and shipped from Lithuania. All orders are handmade with care. Processing begins the next business day after your order is placed.
  • Standard processing time: 5-10 business days.

  • Custom or made to-measure items may require additional time depending on complexity.

SHIPPING TIMES

  • Lithuania: 1-3 business days
  • Europe: 7-12 business days
  • United States: 10-20 business days
  • Rest of the World: Delivery times vary by destination

*Please note that delivery estimates may be affected by customs processing or carrier delays.

SHIPPING RATES

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.

MATE TO MEASURE & CUSTOM ORDERS

Items created according to individual measurements are non-returnable and non-refundable. Processing and shipping times for customs pieces may vary; you will be notified if additional time is required.

INTERNATIONAL SHIPPING

We ship world wide. 

Please note, all international packages may be subject to duties and taxes and is not included in the price at checkout. Top to Bottom cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. These fees are charged by the county of import so we have no control over any customs/duties fees associated with your order. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more info: https://www.dutycalculator.com/.

At this time, we do not have the ability to estimate taxes and delivery before delivery.

It is the responsibility of each customer to know the specific customs rules, fees and import rules that apply to them. The customer is solely responsible for any taxes, fees, seizures or penalties associated with an order.

RETURNS

No refund will be given on packages that are sent internationally and ceased at customs, not delivered due to incorrect address, or taxes unpaid.